RXO Selects Shiplify to Enhance Accessorial Visibility and Elevate Customer Experience

Shiplify helping RXO capture more revenue by identifying accessorials while providing proactive location data to RXO customers

Atlanta, June 4, 2024 —Shiplify, the primary accessorial revenue identifier for carriers, shippers and third party logistics (3PL) providers, today announced a strategic partnership with RXO, a leading provider of asset-light transportation solutions. The integration of Shiplify’s data into RXO and RXO Connect(R) aims to enhance accessorial visibility ahead of delivery, providing RXO customers with the cleanest and most advanced delivery data available.

The connection between RXO and Shiplify marks the beginning of a new era in precise freight shipping. By leveraging Shiplify’s AI data capture, honed by processing millions of shipments from leading LTL carriers, RXO and their customers can obtain location attributes with remarkable accuracy, ensuring accurate planning and execution for address specified locations.

“Shiplify not only helps with revenue retention by identifying key accessorial captures but also provides RXO customers with more visible, clear and actionable data,” said North Winship, President of Shiplify. “This level of transparency ensures a better overall experience, fostering trust and satisfaction between RXO and their customers while enhancing operational efficiency.”

Shiplify’s transportation knowledge-base helps provide precise attributes for various freight delivery scenarios. For limited access locations, the platform helps avoid unexpected challenges and fees by determining additional equipment and required services necessary for successful deliveries. Residential locations benefit from accurate address recognition, ensuring seamless deliveries to homes. Dock access identification optimizes shipping processes by identifying locations with or without docks, streamlining deliveries and reducing handling time.

Additionally, Shiplify enhances delivery insights by determining if a location has forklift accessibility, ensuring smooth unloading and efficient operations. For complex delivery scenarios, it identifies multi-tenant locations, facilitating proper coordination with multiple occupants.

“Our partnership with Shiplify enables RXO customers to have the cleanest and most advanced delivery data,” added Drew Wilkerson, chief executive officer at RXO. “RXO’s customers are able to scale accessorial capture and revenue while offering unparalleled confidence in shipment requirements to our customers.”

RXO has been at the forefront of using AI and machine learning for over a decade, particularly for pricing, customer service and real-time data analysis. The company’s newly launched visual AI technology further enhances its capabilities by extracting data from incoming trucks, reducing wait times at distribution centers by 30%. By integrating Shiplify’s sophisticated AI-driven data capture, RXO further refines the precision and responsiveness of its customer’s logistics operations.

“Shiplify’s technology seamlessly complements RXO’s existing AI and machine learning algorithms, creating a powerful tool that delivers unparalleled accuracy in location and accessorial data,” added Wilkerson. “This connection allows RXO to provide even more robust and intelligent solutions for managing shipment complexities and optimizing delivery routes.”

The integration also includes a robust feedback loop mechanism. If incorrect data is provided, users can log the issue with Shiplify. This feedback is processed immediately, and necessary changes are made within 24 hours to ensure accuracy for repeat shipments.

For more information about the revenue enhancements Shiplify can bring to your company through accessorial capture, or to schedule a demo, please visit shiplify.com.